Customer Service
If you want personal advice from someone on the phone, please call our Customer Service. For product support keep your invoice number at hand, because of the large amount of questions we receive, we can only offer product support to those who have purchased from us.
Our staff is always happy to help with advice on your (possible) purchase and give you technical support on a product that you have purchased from us. You can reach us Monday till Friday from 09:00 to 17:00. On Saturday you can reach us from 10:00 to 14:00, however we do not give technical support.
Through the contact form you can ask a question online, but you can also send an email to [email protected].
• Do you have a warrenty or service question? Please find here all information.
• Information about your Right of Withdrawal is listed here.
• Do you have a complaint? Our procedure about handling you complaint can be found here.
• Our opening hours are listed here. Please also take a virtual look in our shop!
Customer Service: +31 (0) 26 82 00 215
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Call 026 82 00 215
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E-mail [email protected]
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Address Mercatorweg 28
6827 DC Arnhem