If you require personal advice from one of our employees, please contact our customer service. Our employees will be happy to advise you on your (possible) purchase and provide technical support for a product purchased from us. Please keep your invoice number at hand for product support. To avoid long waiting times, we ask you to only contact us if the purchase was made from us. We do not provide support for items purchased elsewhere. If the waiting times are too long or if you can also ask us your question online, please do so via the contact form or by email to sales@wifimedia.eu. We can be reached by telephone from Tuesday to Friday from 09:00 to 17:00. On Saturdays you can reach us from 10:00 to 14:00, but we cannot provide you with technical support then.